TonicTalk Terms and Conditions of Service
All TonicTalk Services, including • Anger Management • Domestic Violence Resolution • Intimate Partner Violence Treatments • Couple Counselling • Psychotherapy • Counselling • One-to-One, Groups & Courses • are subject to these terms and conditions.

Testimonials

Quick Summary of TonicTalk's T & C

Updated 31 October 2018
The following content of this page are the 'Terms and Conditions' under which TonicTalk Ltd. provides its services. TonicTalk Ltd.’s Terms and Conditions forms a binding legal contract between TonicTalk Ltd. and its clients. These Terms and Conditions apply to anyone who contacts TonicTalk Ltd. and or any of its subsidiaries, and anyone who accepts, undertakes or funds any form of service, either formally or informally, professionally or charitably, and or successfully or unsuccessfully, from TonicTalk Ltd., it's employees, therapists, specialists, trainers, agents, sub-contractors, partners, associates or representatives, (henceforth herein known as ‘The Service Provider’). Furthermore, TonicTalk Ltd. reserves the right to change and amend its terms and conditions without warning, or consultation.
The following bullet points are non-exhaustive summary of the most salient points. For a complete understanding of the contract, please read the full page. Summary:

Terms and Conditions

All TonicTalk services are bound by our terms and conditions. In utilising, employing or accepting any service provided by TonicTalk, its employees, partners, associates or representatives, you agree, without reservation, to abide by TonicTalk's terms and conditions. We reserve the right to change our terms and conditions without consultation or notice.

For more information read below.

Published December 2016
Updated 10 November 2018

Definitions:

‘The Client’, without exception or reservation, agrees to abide by and uphold the service Terms and Conditions of TonicTalk Ltd. as described herein on this page, and to pay all fees, costs and penalties incurred, as described on TonicTalk Ltd.’s ‘Fees’ page. ‘The Client’ also, without exception or reservation, accepts responsibility for the actions of any party or parties acting on their behalf or by who’s actions they, ‘The Client’, may benefit or who’s actions were provoked or encouraged by ‘The Client’, and thereby, those actions are subject to TonicTalk Ltd.'s Terms and Conditions, ‘as if’ ‘The Client’ had committed the actions themselves. Furthermore, ‘The Client’ agrees, without exception or reservation, never, under any circumstances, to post, print or write, to have posted, printed or written, or contribute to, any ‘Reviews’ or ‘Damaging reviews’ other than written reviews provided directly to ‘The Service Provider’ for use on their websites and in advertising materials.

TonicTalk Ltd. reserves the right to change these Terms and Conditions without warning or consultation.
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Published December 2016
Updated 3 November 2018

Each of the following points within this short summary of TonicTalk Ltd.’s Terms and Conditions is explained below in greater detail. It is the detailed Terms and Conditions below that form the contract and not these summary points.

1. Service Provision – ‘The Service Provider’ reserves the right to refuse to provide ‘Services’ to ‘The Client’, change ‘Services’, end ‘Services’ and change fees for ‘Services’, either collectively or individually, without consultation or justification.
2. Obligation - All ‘Services’ are provided and received voluntarily and without future obligation. ‘The Service Provider’ places no obligation on ‘The Client’ to utilise any ‘Services’.
3. Fees - ‘The Client’ and ‘The Funding Client’ agree, without reservation or exception, to pay all fees, costs, penalties, compensation, and or restitution as outlined within TonicTalk Ltd.’s 'Fees' and 'Terms and Conditions' pages.
4. Notice - ‘The Service Provider’ operates a minimum notice period of 48 hours for ‘The Client’ and ‘The Funding Client’ to cancel or change any appointment times. Failure to meet the notice period will result in fees being chargeable.
5. One-To-One and Couple Services - ‘The Client’ will endeavour to arrive on-time for their appointments and not before. If the attendance of ‘The Client’ becomes irregular or disrupted, ‘The Service Provider’ reserves the right to terminate the provision of ‘Services’.
6. Outcomes – Given the collaborative nature of the ‘Services’ provided by ‘The Service Provider’, ‘The Service Provider’ cannot in good conscious make any guarantees with regards to outcomes for ‘The Client’. ‘The Service Provider’ can only offer high quality ‘Services’ and hope that ‘The Client’ can engage and make good use of them.
7. Safety - ‘The Client’ agrees not to assault, injure, threaten, or intimidate, in any way whatsoever, or damage the property or reputation of, or steal from ‘The Service Provider’.
8. Confidentiality - ‘The Client’ accepts that confidentiality is limited under UK law and these Terms and Conditions. Confidentiality is always broken if there is suspected or confirmed child abuse, neglect or harm.
9. Copyright © - Each ‘The Client’ agrees to respect and uphold the copyright of all materials, either printed or hand written provided by ‘The Service Provider’ and not to provide or divulge such materials to any third party under any circumstance.
10. Data Protection – Data Protection legislation affects all clients including ‘The Client’, ‘The Funding Client’, and ‘The Enquiring Client’. Please read below for more details.
11. Reputation – ‘The Client’, ‘The Funding Client’, ‘The Enquiring Client’ or any party or parties acting on their behalf may not post or publish, or cause or help to be posted or published, in any way whatsoever, ‘Reviews’ or Damaging Reviews’.
12. Solutions – ‘The Client’, without reservation or exception, agrees that when dissatisfied or unhappy with ‘Services’ and or the actions of ‘The Service Provider’, that there are only two courses of action that they may take. Either to engage with ‘The Service Provider’ and seek refund and or through legal representation within a civil court to seek a refund.
13. Court Documents and Court Appearances - All work, documentation and appearances for any court are chargeable. Fees below.
14. Groups, Courses, Groups, Seminars and Workshops - ‘The Client’ will endeavour to arrive prior to commencement of groups, courses, classes seminars and workshops, and be ready to work when they begin. If attendance of ‘The Client’ becomes irregular and or their behaviour disruptive, ‘The Service Provider’ reserves the right to terminate the ‘Services’ without refund.
15. Testimonials and Reviews - While ‘The Client’ is prohibited from writing or posting any form of ‘Reviews’ or ‘Damaging Reviews’, they may, if they wish, submit written reviews or testimonials to ‘The Service Provider’ for use on websites and advertising materials. Such reviews and testimonials are gratefully received. Furthermore, ‘The Client’ accepts that if they send any expressive SMS texts or emails that may be considered by ‘The Service Provider’ as a review or testimonial, unless expressly forbidden to do so by ‘The Client’, they may also be used on websites and in advertising materials. To maintain client confidentiality, ‘The Service Provider’ will always endeavour to disguise ‘The Client’ who provides such a review and or testimonial material.

Published 27 October 2018
Updated 3 November 2018

The following are the conditions under which ‘The Service Provider’ provides ‘Services’. In accepting any ‘Services’ from ‘The Service Provider’, ‘The Client’ and or ‘The Funding Client’ agree to be legally and contractually bound by these conditions and accept all responsibilities, costs and fees herein without exception or equivocation. These conditions are non-negotiable.

• The provision of ‘Services’ often rests on economic, circumstantial or personal considerations. ‘The Client’ and ‘The Funding Client’ unreservedly accept that ‘The Service Provider’ reserves the right to refuse to provide ‘Services’ to ‘The Client’, change ‘Services’, end ‘Services’ and change fees for ‘Services’, either collectively or individually, without consultation or justification.


• Personal freedom and autonomy are an important aspect of service provision. Both ‘The Service Provider’ and ‘The Client’ are autonomous free agents, and as such, ‘The Client’ and ‘The Funding Client’ unreservedly accept that all ‘Services’ are provided and received voluntarily and without future obligation. ‘The Service Provider’ places no obligation on ‘The Client’ to utilise any ‘Services’ and ‘The Client’, ‘The Enquiring Client’ or ‘The Funding Client’ may not oblige, by any means, ‘The Service Provider’ to provide any form of ‘Services’ or to demand compensation or restitution for failing to do so.


• As a fundamental condition of enquiring about, paying for, or accepting any ‘Services’ from ‘The Service Provider’, before, during, and for an unlimited time thereafter, regardless of any engagement with any ‘Services’, ‘The Client’, ‘The Funding Client’, and ‘The Enquiring Client’, agree, without exception, reservation or equivocation, that they will not under any circumstance post or publish, or cause or assist to be posted or published, in any way whatsoever, ‘Reviews’ and or Damaging Reviews’. Furthermore, ‘The Client’, ‘The Funding Client’ and ‘The Enquiring Client’ also, without exception or reservation, accept responsibility for any infraction or breach of this condition by any agent, party or parties acting on their behalf or who’s actions were provoked or encouraged by them, ‘The Client’, ‘The Funding Client’ or ‘The Enquiring Client’ as-if they themselves had committed the actions and breached this condition. If ‘The Client’, ‘The Funding Client’, ‘The Enquiring Client’ or any agent or party or parties acting on their behalf, posts or publishes, or causes or assists in the posting or publishing, in any way whatsoever, ‘Reviews’ and or Damaging Reviews’, ‘The Client’, ‘The Funding Client’ or ‘The Enquiring Client’, whosoever breached this condition, agrees, without exception, reservation or equivocation, to pay ongoing unlimited damages in the amount of £1000 per day, or part thereof, for the duration that the ‘Reviews’ and or ‘Damaging Reviews’ have been and or continue to be accessible, in any way whatsoever, to further pay restorative compensation for any fees or costs incurred to repair any damage done to the reputation of ‘The Service Provider’ and or to have the ‘Reviews’ and or ‘Damaging Reviews’ removed from the public domain, including from search-engines, and to pay an additional fixed compensation for stress and inconvenience caused, in the amount of £5000.


• Any breaches in the Terms and Conditions by ‘The Client’, may, at the discretion of ‘The Service Provider’, result in the immediate termination of ‘Services’ provision or the suspension of ‘Services’ provision


• If ‘The Client’ or ‘The Funding Client’ are, in any way whatsoever, dissatisfied or unhappy with ‘Services’, or in any way whatsoever, they feel aggrieved or harmed by, or unhappy with ‘The Service Provider’, they agree, without exception or reservation, that they will limit their actions, including civil and legal actions, to one of the following two courses of action.
1. They will either engage with ‘The Service Provider’ to negotiate an improvement to the ‘Services’ and or a refund of monies paid, or
2. They will seek legal financial restitution within a civil court for no more than the fee paid for a single appointment or a single day of their group work. Given that ‘The Client’ is free to choose to utilise ‘Services’ or not and may stop utilising ‘Services’ at any point. ‘The Client’ or ‘The Funding Client’ will limit all civil lawsuit damages and or compensation to the fee paid for a single appointment.
• If ‘The Client’ or ‘The Funding Client’ or party or parties acting on their behalf or against them, involves ‘The Service Provider’ in any form of civil or criminal court action, the ‘The Client’ or ‘The Funding Client’ involved agrees, without exception, reservation or limit, to pay all costs incurred by ‘The Service Provider’ during the lifetime of the court action, plus £1000 per day, or part thereof, for any time lost or time spent either in preparation for court or court attendance, plus compensation of £1000 per day for any time lost as an outcome of the case, plus damages for any damage done to ‘The Service Provider’.


• • Given the vexatious nature of some litigants, and their desired to have their cases aired in the ‘court of public opinion’, regardless of their legitimacy, ‘The Client’ or ‘The Funding Client’ and their representatives agree, without reservation or exception, to be fully bound by a gag order that strictly forbids any form of discussion or public disclosure with regard to any legal case or ‘Services’ provided by ‘The Service Provider’. If ‘The Client’ or ‘The Funding Client’ and their representatives fail to uphold this condition, it will be as if they had published ‘reviews’ or ‘Damaging Reviews’ and therefore, the agree, without reservation or exception, to pay the same costs, penalties and compensation as those associated with breaching the agreement concerning ‘Reviews’ or ‘Damaging Reviews’.

Published December 2016
Updated 3 November 2018

‘The Client’ and ‘The Funding Client’ agree, without reservation or exception, to pay all fees, costs, penalties, and restitution as outlined in TonicTalk Ltd.’s 'Fees' page and 'Terms and Conditions' page on their website https://www.TonicTalk.co.uk.

‘The Client’ agrees, without reservation or exception, to pay all outstanding fees within no more than one day of receipt of ‘Services’ or within one week of receipt of invoice for ‘Services’.

‘The Service Provider’ operates a minimum notice period of 48 hours for ‘The Client’ and ‘The Funding Client’ to cancel or change any appointment times. Once booked, all appointments are chargeable, therefore, ‘The Service Provider’ reserves the right to recover fees and ‘The Client’ agrees, without reservation or exception, to pay all fees, for all booked appointments that are missed, cancelled, or changed, without having given ‘The Service Provider’ the requisite 48 hours’ notice prior to their commencement and any costs incurred in the recovery process.
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Published December 2016
Updated 31 October 2018

‘The Client’ will endeavour to arrive on-time for their appointments and not before. If the attendance of ‘The Client’ becomes irregular or disrupted, ‘The Service Provider’ reserves the right to terminate the provision of ‘Services’.

Without consultation with, giving notice to, or gaining consent from ‘The Client’, confidentially is always broken under the following conditions. If ‘The Client’ reveals that, or give rise to the suspicion that,

1. ‘The Client’ has placed a child or children at risk of harm, neglect, or abuse, or is harming, neglecting, or abusing any child, (Children Act),
2. ‘The Client’ is directly or indirectly involved in terrorism, (Terrorist Act),
3. ‘The Client’ is involved in Money Laundering, and or
4. ‘The Client’ presents a threat to the public.

Published 26 October 2018
Updated 3 November 2018

Since all psychotherapeutic, psychoeducational, interpersonal, and relational outcomes with respect ‘Services’ provided by ‘The Service Provider’ are significantly dependent upon ‘The Client’ and their level of engagement, input and the severity of their presenting issue/s. It is not possible or reasonable for ‘The Service Provider’, in good conscience, to make any form of guarantee with respect the outcome of any ‘Services’ offered. Therefore, ‘The Service Provider’ makes no guarantee whatsoever, either expressed or implied, with respect to outcomes for any ‘Services’ provided. Any and all mention or discussion with respect to outcomes, including but not limited to, quality, time scales, and relational and personal change or development, are to be considered strictly speculative and the opinion and best guess of the individual involved and therefore, do form a guarantee or any part of a contract, either expressed or implied.

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Published December 2016
Updated 31 October 2018

The following Safety Conditions are unconditionally accepted, without reservation or exception, by ‘The Client’ who make use of any ‘Services’ provided by ‘The Service Provider’. By attending any ‘Services’, ‘The Client’ is contractually bound by the following non-negotiable conditions:

• ‘The Service Provider’ endeavours offer safe working environments in which ‘The Client’ may work with often psychologically, emotionally and relationally difficult material. In one-to-one appointments, ‘The Client’ is welcome to freely verbally express their emotional content and emote without fear of judgement or sanction. This includes, crying, swearing and raising their voice. In group settings, including couple counselling, all expressions by ‘The Client’ must accommodate the sensibilities of all those present. However, without exception, under any and all circumstances, the environment will be maintained as safe for both ‘The Service Provider’ and ‘The Client’ alike and therefore, any form of 'acting-out' by ‘The Client’ will be sanctioned and may be referred to the police for prosecution. This includes any and all overtly threatening behaviours, harassment, intimidation, physical assault and or damage to property.


• Within group or training situations or classes, ‘The Client’ whose behaviour is determined as unacceptable by ‘The Service Provider’, including behaviours such as, but not limited to, aggression, violence, harassment, assault, intimidation, and or threatening, destructive and or disruptive behaviours, of any form whatsoever, will be removed, and excluded from the ‘Services’ and venue without compensation, recompense or refund. Furthermore, if the disruption caused by ‘The Client’ is such that ‘The Service Provider’ feels that the provision of ‘Services’ to the group cannot continue, ‘The Client’ agrees, without exception, reservation or limitation, to pay an amount commensurate with all costs incurred for the venue, plus the cost of refunding each person within the client group their costs and fees, plus £6000 compensation to ‘The Service Provider’ for each day lost.


• ‘The Service Provider’ will inform the police and seek to have prosecuted to the fullest extent of the law, ‘The Client’ who behaves unlawfully.


• ‘The Client’ agrees, without reservation, exception or limitation, to reimburse ‘The Service Provider’ for any damage to any of its offices and or their content and to pay compensation for loss of earnings and loss of use caused by ‘The Client’ either directly or indirectly. ‘The Client’ involved in any unlawful actions or ‘The Client’ who inadvertently or accidentally damages the property or offices of ‘The Service Provider’ or ‘The Client’ who, through their own behaviour, causes ‘The Service Provider’ and their client group to be banned from a venue/s or to have their use curtailed, agrees, without reservation or exception, to pay the following:
• for the repair and restoration of any damage done to any office/s, consultation room/s and or building/s,
• for the replacement, (new for old), of damaged or stolen property, goods, decoration and or furnishings,
• £1000 per day or part thereof compensation to ‘The Service Provider’ while room repairs take place,
• £1000 per day or part thereof compensation to any and all victim/s during any convalescence subsequent to an assault,
• £1000 per day or part thereof for any and all court appearances and any and all time spent in preparation,
• an unspecified amount to be set by a court with respect to damages for any physical or psychological harm caused,
• any and all expenses and fees incurred with respect to private medical care,
• any and all court and legal expenses, and or
• if banned from venues or offices, or use of venues or offices is curtailed, £1000 per day or part thereof, until alternative venues are found and established.
• 5. In accepting, booking and or attending ‘Services’, ‘The Client’ agrees, without reservation or exception, to the use of CCTV and or other recording devices that may record ‘The Client’ and for said recordings to be used by ‘The Service Provider’ in any way they see fit, including, but not limited to, building a legal or civil case against ‘The Client’. All recordings remain the property and copyright © of ‘The Service Provider’, and ‘The Client’ or persons or organisations acting on their behalf, may not, under any circumstance, request or demand access to or use of said recordings.

Published December 2016
Updated 31 October 2018

‘The Service Provider’ will endeavour to maintain confidentiality with respect to personal details, disclosures and information shared by ‘The Client’ during one-to-one appointments. However, ‘The Client’ accepts, without reservation or exception, that under the following circumstances and or conditions, without consultation with, giving notice to, or gaining consent from ‘The Client’, the confidentiality of ‘The Client’ will be compromised and or broken and thereby, personal information, including, but not limited to, personal disclosures, appointment content, attendance, and or personal details, will be released and may become public domain.

1. ‘The Client’ has placed a child or children at risk of harm, neglect, or abuse, or is harming, neglecting, or abusing any child, (Children Act),
2. ‘The Client’ is directly or indirectly involved in terrorism, (Terrorist Act),
3. ‘The Client’ is involved in Money Laundering, and or
4. ‘The Client’ presents a threat to the public.

Published December 2016
Updated 3 November 2018

In accepting ‘Documents’ or ‘Training Materials’ from ‘The Service Provider’, ‘The Client’ Agree to the following conditions and limitations.

Published 27 October 2018
Updated 3 November 2018

Under the General Data Protection Regulation 2018, ‘The Client’, ‘The Enquiring Client’ or ‘The Funding Client’ is informed of and accepts the following, without reservation or exception. By accepting ‘Services’ from ‘The Service Provider’, or by contacting ‘The Service Provider’ and providing ‘The Service Provider’ with personal data, ‘The Client’, ‘The Enquiring Client’ or ‘The Funding Client’, agree to the following conditions.

1. The personal data of ‘The Client’, ‘The Enquiring Client’ or ‘The Funding Client’, including personal details, contact details, notes, etc. will, in accordance with the insurance obligations of ‘The Service Provider’’, be kept for a minimum of seven years from the date that ‘The Client’, ‘The Enquiring Client’ or ‘The Funding Client’ last contacted ‘The Service Provider’ or last received ‘Services’ from ‘The Service Provider’, whichever is latest.
2. All data is retained for internal use of TonicTalk Ltd. and will be used for the provision and maintenance of ‘Services’ that ‘The Client’ elected to use and will not be used for advertising or promotional purposes.
3. ‘The Client’,‘The Enquiring Client’ or ‘The Funding Client’ data will be kept confidential with the following exceptions. ‘The Client’, ‘The Enquiring Client’ or ‘The Funding Client’ data will be released in part or in whole to other parties, or made public domain,
• Upon direct request by ‘The Client’ and agreement by ‘The Service Provider’,
• If ‘The Client’ choose to release the information themselves and or make it public domain,
• If ‘The Client’, ‘The Enquiring Client’ or ‘The Funding Client’ directly or indirectly involve ‘The Service Provider’ in any form of legal or civil action, or disciplinary action,
• If ‘The Client’, ‘The Enquiring Client’ or ‘The Funding Client’ attempts, successfully or otherwise, to damage the reputation and or good name of ‘The Service Provider’,
• If ‘The Service Provider’ is involved in a legal action against ‘The Client’, ‘The Enquiring Client’ or ‘The Funding Client’,
• If ‘The Service Provider’ needs to recover fees, damages, restitution, or compensation from ‘The Client’, ‘The Enquiring Client’ or ‘The Funding Client’,
• If ‘The Client’ harm or assault or attempt to harm or assault, in any way whatsoever, ‘The Service Provider’ or other clients,
• If ‘The Client’ steal from or damage the property of ‘The Service Provider’, and or
• If there is a legal obligation to do so.

1. ‘The Client’ place a child or children at risk of harm or abuse, or harm or abuse any child, (Children Act),
2. ‘The Client’ are directly or indirectly involved in terrorism, (Terrorist Act),
3. ‘The Client’ are involved in Money Laundering, and or
4. ‘The Client’ present a threat to the public.

Published 3 November 2018

Given the nature of the internet and the fragility of reputation and good name, and the destruction that can be wrought by a single individual. ‘The Client’, ‘The Funding Client’, and or ‘The Enquiring Client’ agree, without reservation or exception that they will not under any circumstance, or for any reason whatsoever, directly or indirectly, undermine or damage, or cause to be undermined or damaged, the reputation of ‘The Service Provider’.

‘The Client’, ‘The Funding Client’, and or ‘The Enquiring Client’, agree, without exception, reservation or equivocation, that they will not under any circumstance post or publish, or cause or assist to be posted or published, in any way whatsoever, ‘Reviews’ and or Damaging Reviews’. Furthermore, ‘The Client’, ‘The Funding Client’ and ‘The Enquiring Client’ also, without exception or reservation, accept responsibility for any infraction or breach of this condition by any agent, party or parties acting on their behalf or who’s actions were provoked or encouraged by them, ‘The Client’, ‘The Funding Client’ or ‘The Enquiring Client’ as-if they themselves had committed the actions and breached this condition. If ‘The Client’, ‘The Funding Client’, ‘The Enquiring Client’ or any agent or party or parties acting on their behalf, posts or publishes, or causes or assists in the posting or publishing, in any way whatsoever, ‘Reviews’ and or Damaging Reviews’, ‘The Client’, ‘The Funding Client’ or ‘The Enquiring Client’, whosoever breached this condition, agrees, without exception, reservation or equivocation, to pay ongoing unlimited damages in the amount of £1000 per day, or part thereof, for the duration that the ‘Reviews’ and or ‘Damaging Reviews’ have been and or continue to be accessible, in any way whatsoever, to further pay restorative compensation for any fees or costs incurred to repair any damage done to the reputation of ‘The Service Provider’ and or to have the ‘Reviews’ and or ‘Damaging Reviews’ removed from the public domain, including from search-engines, and to pay an additional fixed compensation for stress and inconvenience caused, in the amount of £5000.

If ‘The Client’ or ‘The Funding Client’ are, in any way whatsoever, dissatisfied or unhappy with ‘Services’, or in any way whatsoever, they feel aggrieved or harmed by, or unhappy with ‘The Service Provider’, they agree, without exception or reservation, that they will limit their actions, including civil and legal actions, to one of the following two courses of action.

Published December 2016
Updated 3 November 2018

• All ‘Documents’, including those intended for use in court, remain the property and copyright © of the author or authors and of TonicTalk Ltd.
• No Document may be reproduced in part or in whole without express written permission from the author or authors and of TonicTalk Ltd.
• No part or parts of a Document may be reproduced out of context so as to distort meaning or give false impression.
• ‘The Client’ agrees, without reservation or exception that if they breach copyright ©, or cause by their actions, directly or indirectly, copyright © to be breached, that they will pay unlimited costs, damages, reparations, and compensation for any and all losses incurred by ‘The Service Provider’.
• ‘The Client’ or their agent/s, with or without consent, who presents or submits ‘Documents’ in part or whole, to a court, court employee or representative of a court, or to anyone involved in a court case or legal dispute, in so doing ‘The Client’ agrees to be bound by and to pay the following fees without exception and to indemnify TonicTalk Ltd. and its agents against any and all consequential expenses and losses with respect to that court.
• o Fees: All work undertaken, or time spent, with respect to any court without exception, including but not limited to, preparation, presentation, writing, travel and appearance, is chargeable at £250 per hour. Furthermore, any and all court appearances are subject to a minimum individual charge of £1000 payable in advance of each appearance.
• Furthermore, any action undertaken by ‘The Client’, past or present, or an agent acting on their behalf or a third party involved in a dispute with ‘The Client’, past or present, or an agent of said third party that results in ‘The Service Provider’ being requested or obliged to attend court or undertake any work with respect to a court, the afore mentioned ‘The Client’ agree to pay, without exception or reservation, the above fees.

Published December 2016
Updated 31 October 2018

By attending any groups, courses, seminars and or workshops, ‘The Client’ agrees, without exception or reservation, to the following conditions.

Published December 2016
Updated 3 November 2018

While ‘The Client’ is prohibited from writing or posting any form of ‘Reviews’ or ‘Damaging Reviews’, they may, if they wish, submit written reviews or testimonials to ‘The Service Provider’ for use on websites and advertising materials. Such reviews and testimonials are gratefully received. Furthermore, ‘The Client’ accepts that if they send any expressive SMS texts or emails that may be considered by ‘The Service Provider’ as a review or testimonial, unless expressly forbidden to do so by ‘The Client’, they may also be used on websites and in advertising materials. To maintain client confidentiality, ‘The Service Provider’ will always endeavour to disguise ‘The Client’ who provides such a review and or testimonial material.
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Services: • Anger Management • Psychotherapy • Counselling • Anxiety Therapy • Life and Career Coaching • Personal and Professional Development • Counseling •
Service Area: • Wellingborough • Higham Ferrers • Irthlingborough • Milton Keynes • Northampton • Bedford • Luton • Buckinghamshire • Northamptonshire • Bedfordshire • Newport Pagnell • Kettering • Dunstable • Rushden • Canterbury •
Issues: • Aggression • Domestic Violence • Depression • Low Self-Esteem • Abuse • Anxiety • Stress • Relationships • Couples • Anger • Self-Harm • Eating Disorders & Distress • Bullying • OCD •